A New Way to Solve Your Internet Issues

Dear Summit Broadband Customer,  We would like to introduce you to RouteThis, our latest state-of-the-art diagnostics tool for your internet needs! RouteThis allows you to…

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Responding to Your Feedback

Summit Broadband has heard your feedback on incorrectly calculated wait times and is taking steps to correct this. Wait time calculations in an IVR are…

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Sun Outages – What You Need to Know

Sun Outages – What You Need to Know  Twice a year, during the Spring and Fall, you may experience some degree of television interference due…

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What I Should Expect from a Summit Broadband Technician Appointment?

Summit Broadband’s excellent customer service does not end after your call with our Contact Center representatives. It extends to the technician visits that can range…

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Ask Marie – Summit Broadband

Does Summit Broadband limit my data? No. Unlike other internet providers Summit Broadband does not limit the amount of data you can use each month.…

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Testing Your Internet Speed with Summit Broadband

If you think your internet service is running slow, you can quickly run a speed test on your Summit Broadband service. To get the most…

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Payment Options for your Summit Broadband Account

Did you know that due dates for your bills indicate the day the company needs to receive your money? Do not fall into the trap…

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Interested in Faster Internet? We Can Help!

You’re probably hearing a lot of talk about fiber to the home (FTTH). But what does it all mean? Allow us to explain… Currently, Pelican…

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