Member cards, Tenant cards and Guest passes must all be pre-ordered by 3 PM on Fridays to be picked up during weekends.

Hours for both Member Services and Guest Services, located in The Commons:

  • 8 AM – 5 PM – Monday through Friday.
  • CLOSED – Saturday & Sunday

Guest passes:

Pre-order guest passes online by going to the Guest Card Information page at

https://pelicanbay.org/members/guest-services/guest-pass-information/ and click the button that says, “Fill out the Guest Card request form here”. After you have submitted the form and received a confirmation email, you will then call Guest Services at 239-597-8081 to pay for them.

Current weekend pick-up for Member, Tenant & Guest Cards: Any cards requested for the weekends must be ordered by 3:00 PM on Friday and will only be available for pick up at the Commons lockers located by the front steps to the Commons.

Please be sure we have your current email and cell phone number on file when you order as you will be getting a QR code sent to your device that will allow you to open the locker to pick up your guest passes.

Guest Card Restrictions 

With the rate of COVID cases are among the lowest, the Foundation is restricting the maximum guest cards to no more than 10 per residence (not per member) at any one time. This restriction will be kept in place until the pandemic trends dramatically improve. To date, while the rate of COVID cases in our zip code are the lowest in Collier County, this effort is aimed at reinforcing our precautions by restricting the influx of travelers.