After 10 years of faithful service, it is time to upgrade.
We will receive delivery of the new dish on the morning of July 29, 2020 and will prepare it that day for installation after midnight. During the installation process, all CATV video, except local stations, will be unavailable. ABC, CBS, NBC, FOX and CW networks and NOAA Radar will continue to work.
The maintenance is scheduled for Midnight to Noon on July 30, 2020. During this time, we will verify all channels, signal levels and ask the satellite engineer to re-tune feeds if required. Re-tuning may impact some channels for a while after Noon on July 30.
Once the new dish is operating and stable, we will inform customers that the maintenance is completed. The new dish will provide stronger signal integrity during severe weather or atmospheric events. If customer feedback shows additional maintenance is required, we will ask the satellite engineer to re-tune during the night on July 30.
We apologize for this interruption and appreciate your patience as we work to improve the quality and dependability of our video service.