Is your TV using QAM in the clear to get your channels? Not sure? QAM in the clear means you are not using a set-top box and connect the coax cable directly into the back of your TV.
How Do I Complete an Auto Scan for QAM-in-the-Clear Channels?
Connect the coaxial cable from the active coaxial jack on the wall to the coaxial port marked IN
on the back of your television.
- Using the television’s remote control, select Menu or Settings
- Select the Channels or Tuner Set Up option.
- Check the menu for an option of Antenna Type or Connection Type and choose Antenna, Cable, or Digital.
- Make sure that the designated setting is Cable (based on manufacturer, alternate choices may include Digital Cable, CATV or Cable STD). NOTE: Do not choose Analog.
- From the menu, choose Digital Channel Search (based on manufacturer, alternate choices may include Channel Scan, Channel Search or Auto-Program.)
Allow the TV to complete the search. You will see a bar listing how many channels have been found. The process may take up to 30 minutes. Once complete, confirm the menu prompt, then press an Exit or Quit option.
Will all digital televisions have a QAM tuner?
No. Although most digital televisions have a QAM tuner, not all have one. Also, some televisions may have a locked antenna. You may contact the television manufacturer for the code.
Examples are Apex, Dynex, Element, Haier, Seiki, and Sylvania.
Things to Know
If you want to add premium channels (HBO, Showtime, etc.) or any other channel packages, you will need to set-top box or DVR and the channel package desired.
If you are still not seeing the channels you expect once the scan is complete, please contact us at 239-529-1500 for further assistance.